How AssureOps collects, uses, and protects your personal data — written plainly, not in legalese.
Last updated: March 2026. This notice applies to visitors to assureops.uk and users of OR-360.
The short version: We collect only what we need. We don't sell your data. We don't share it with third parties except where strictly necessary to deliver the service. You can ask us to delete it at any time.
AssureOps Ltd is the data controller for personal data collected through this website and the OR-360 platform. We are registered in England and Wales.
For data you input into OR-360 as part of your organisation's use of the platform, your organisation is the data controller and AssureOps acts as the data processor.
Contact us at any time regarding data privacy: hello@assureops.uk
When you submit the contact form on our website, we collect your name, email address, organisation name, and the message you send. We use this solely to respond to your enquiry.
Lawful basis: Legitimate interests — responding to an inbound enquiry you have initiated.
When you subscribe to OR-360, we collect the information needed to set up and manage your account — including your name, email address, organisation, and billing information. Billing information is processed by our payment provider and we do not store full card details.
Lawful basis: Contract — processing necessary to deliver the service you have subscribed to.
We collect data about how OR-360 is used — including log data, feature usage, and error reports — to maintain, improve, and secure the platform. This data is aggregated and not used to profile individual users.
Lawful basis: Legitimate interests — maintaining a secure and functional service.
With your consent, we use analytics tools to understand how visitors use our website. This helps us improve the content and user experience. You can withdraw consent at any time via the cookie preferences.
Lawful basis: Consent.
We store personal data on secure infrastructure. Where possible, data is stored within the UK or EU. We apply appropriate technical and organisational security measures to protect your data against unauthorised access, loss, or disclosure.
We retain enquiry data for up to 12 months. Account data is retained for the duration of your subscription and for a reasonable period afterwards for legal and accounting purposes, unless you request earlier deletion.
We do not sell your data. We share it only with third-party service providers who help us deliver OR-360 — including our hosting provider, payment processor, and email delivery service. These providers are contractually bound to handle your data in accordance with UK GDPR.
We may disclose your data where required by law or to protect the rights and safety of AssureOps, our users, or the public.
Under UK GDPR, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your personal data where we have no lawful reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests.
To exercise any of these rights, contact us at hello@assureops.uk. We will respond within 30 days.
We use essential cookies to make the site function correctly, and optional analytics cookies to understand how the site is used. You can control your cookie preferences using the banner shown on your first visit, or by contacting us.
Essential cookies cannot be disabled as they are necessary for the site to work. Analytics cookies are only set with your consent.
If you have concerns about how we handle your personal data, please contact us first at hello@assureops.uk and we will do our best to resolve the matter.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
We may update this Privacy Notice from time to time. The date at the top of this page reflects when it was last updated. Material changes will be communicated to active subscribers by email.
For any privacy-related questions, requests, or concerns:
hello@assureops.uk
AssureOps Ltd — Registered in England and Wales.